Terms and Conditions
Last updated: May 8, 2025
1. Introduction
Welcome to House Extensions Melbourne. These Terms and Conditions govern your use of our services and website. By accessing our website or engaging our services, you agree to these terms in full. If you disagree with any part of these terms, please do not use our website or services.
2. Definitions
"Company", "we", "us", or "our" refers to House Extensions Melbourne.
"Client", "you", or "your" refers to the person or entity accessing our website or engaging our services.
"Services" refers to house extension, renovation, and construction services provided by House Extensions Melbourne.
"Website" refers to houseextensionsmelbourne.com.au and all associated content.
3. Services
House Extensions Melbourne provides residential extension and renovation services in Melbourne and surrounding areas. Our services include but are not limited to design, planning, council approvals, and construction of house extensions.
All services are subject to a formal written agreement between House Extensions Melbourne and the client. No work will commence without a signed contract and the payment of any required deposit.
4. Quotes and Estimates
Quotes provided by House Extensions Melbourne are valid for 30 days from the date of issue unless otherwise specified. All quotes are subject to site inspection and may be adjusted if unforeseen circumstances or client requirements change.
Estimates are provided as a guide only and are not binding. Final costs may vary based on project requirements, materials, and unforeseen circumstances.
5. Payment Terms
Payment schedules will be outlined in your contract. Typically, this includes:
- An initial deposit (usually 10-20% of the project cost)
- Progress payments at specified project milestones
- Final payment upon completion and client satisfaction
Late payments may result in work stoppage and additional fees. All payment terms will be clearly outlined in your contract.
6. Variations and Changes
Any variations to the agreed scope of work must be documented in writing and signed by both parties. Variations may affect project timelines and costs. House Extensions Melbourne reserves the right to charge additional fees for variations requested by the client.
7. Timeframes
While we strive to complete all projects within the estimated timeframe, delays can occur due to weather, material availability, council approvals, or other factors beyond our control. House Extensions Melbourne is not liable for reasonable delays in project completion.
8. Warranties and Guarantees
House Extensions Melbourne provides a 7-year structural warranty on all building work as required by Victorian building regulations. This warranty does not cover normal wear and tear, client misuse, or alterations made after project completion.
Appliances, fixtures, and fittings are covered by manufacturer warranties only.
9. Intellectual Property
All designs, plans, and documents created by House Extensions Melbourne remain our intellectual property until full payment is received. Once paid for, clients receive a license to use these designs for the specific project only.
House Extensions Melbourne reserves the right to use photographs of completed projects for marketing purposes unless otherwise agreed in writing.
10. Termination
Either party may terminate the contract under conditions specified in the formal agreement. Termination fees and refund policies will be outlined in your contract.
11. Liability Limitations
House Extensions Melbourne's liability is limited to the value of the contract. We are not liable for indirect or consequential losses arising from our services.
12. Dispute Resolution
Any disputes will first be addressed through negotiation and mediation. If no resolution is reached, the matter may proceed to arbitration or legal proceedings as per Victorian law.
13. Website Use
The content on our website is for general information only. While we strive for accuracy, we make no guarantees about the completeness, reliability, or suitability of the information.
14. Governing Law
These terms and conditions are governed by the laws of Victoria, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Victoria.
15. Changes to Terms
House Extensions Melbourne reserves the right to modify these terms at any time. Changes will be posted on our website with the date of modification. Continued use of our services after changes constitutes acceptance of the modified terms.
16. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
House Extensions Melbourne
Email: info@houseextensionsmelbourne.com.au
Phone: (03) 9489 0077